
Here to support you
It's our job to help you maximise Chalkstring
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Our proven approach ensures your set up is smooth, structured, and successful. Right from the outset, we take the time to get to know you and your business so that we can offer true support, as you implement Chalkstring.
Training
Our dedicated trainers will take you through a project from start to finish, providing instructional training. You will then have dedicated sessions with a Consultant QS, to help you set up your own projects in Chalkstring.
Set up
Our set-up team will work alongside you to build your bespoke database, including materials, labour activities and pricing. They will provide guidance and upload data on your behalf.
Business process review
We offer bespoke consultancy to define new business processes, ideal if you’re introducing or renewing ISO procedures. Alternatively, you can use our process templates, to help you roll out Chalkstring efficiently.
Change management
We provide a range of tools to help your teams transition from old processes to new, including best practice guidance on supporting staff and internal communications templates.
Go live
Together we work on a go-live plan. Designed to quickly build your confidence in using Chalkstring on your live jobs, a Consultant QS will provide ongoing consultancy as you run your first project.
Helpdesk
Whether it’s your first or fiftieth project, our helpdesk is here to answer your questions. We’ll also update you as we release updates and new features, to ensure you’re getting the most from your software.